Hear about the cut before the photo does.
A client sits in your chair for an hour with a phone in their hand, says it looks great, and decides in the car that it doesn't. tapsplain gives them a one-minute page on a card at the station or the till, and emails you what they actually thought.
Tap through the salon demo Get your page
Who it's for: Hair, barber, nail, lash, brow and aesthetics studios, and small spas.
What customers are asked
The questions are picked from a bank for your kind of business, then trimmed to the three to six you care about most. A typical set:
- Greeting and check-in
- Wait past appointment time
- Consultation before starting
- The result
- Cleanliness and hygiene
- Atmosphere
You choose which of these to ask, and we word the ends of each scale for your business.
What arrives in your inbox
Examples for an imaginary business.
How it fits your day
The questions ask whether they got what they asked for, whether the appointment started on time, and whether the price matched what they expected.
Someone unhappy with the result can tell you privately and leave a number. A fix booked the same week is a far cheaper conversation than a reply typed under a public review.
When someone loved it, the last screen puts the Google button in front of them while the mirror is still flattering.
Small teams
One owner reads it, or two. Add up to two extra addresses for a partner or a manager and each of them gets every response and every report.
The price
$800 once, plus tax. It covers the page, the two printable cards and twelve months of emails and reports. Renewal is $240 a year if you want it. Full refund any time before we start building.